Intake Case Manager and Clinical Associate

Posting date: June 2021

Start date: Full-time position, open until filled.

Hours: 40 hours per week for the full-time position with some flexible scheduling.

Join Our Institute Team! 

About the Institute: The Institute for Girls’ Development promotes excellence in psychotherapeutic and assessment services as well as community programs for girls, young women, gender-expansive youth, and their families. Our asset-based model of comprehensive, culturally-responsive services is based on current research on gender development, antiracism, and effective psychotherapeutic interventions. We are well- respected in the community as a collaborative team private practice. We are active in the larger San Gabriel Valley and Los Angeles communities of Southern California – collaborating with schools and youth organizations to empower connection, inclusion, growth, and mindfulness.

Intake Case Manager and Clinical Associate 

This unique position is ideal for the clinician looking for a diverse opportunity in a dynamic and innovative clinical setting! Supervision hours meeting the requirements of the BBS are provided for both the Intake Case Manager and Clinical Associate roles.  You’ll participate in our weekly team consultation meetings, and have the opportunity to participate in continuing education trainings and other professional development.

Here is additional information:

Intake Case Manager: you join a vibrant and busy intake team, coordinated by Paige Howard, our Intake Coordinator. As an Intake Case Manager you’re in an exciting, key position, often the first point of contact for clients and their families as they seek support. You will provide prospective clients with a positive and smooth process to accessing appropriate services. This position integrates clinical, administrative, and outreach responsibilities.  

  • Clinical: You’ll complete phone intakes with prospective new clients, shepherding clients and families through the intake process with compassion and competence. 
  • Administrative:  You’ll track incoming calls, effectively communicate (in written and verbal form) with the families and the clinical team, and engage in a number of other detail-oriented administrative responsibilities to help our Intake team be its effective best.  
  • Outreach: You’ll have the opportunity to meet, by phone and in person, some of our strategic community partners. 

Associate Therapist with our Child and Adolescent Specialty Practice – CASP:  (Registered with the BBS for marriage and family therapy, social work and/or professional clinical counselor hours): You’ll provide direct clinical services of about 8 – 10 hours per week. The specialists on this team provide treatment and assessment for girls and young women ages 3-22, non-binary and transgender youth, families and parents. There is also the opportunity to work with our growing adult clientele. Specialists work with a variety of issues from ethno-culturally responsive approaches. Presenting issues include but are not limited to emotional regulation, anxiety, depression, health concerns, attention and executive functioning, identity development, social skills and neurodiversity, grief, and adjustment to challenging life situations. Modalities include individual, family, parenting, and group therapy. Our specialists work from a variety of theoretical orientations, including CBT, mindfulness-based, developmental, and cultural-relational approaches.

Ideal candidates have a passion for being a valued member of a team that is dedicated to empowering girls, teens, gender fluid youth, families, and young women. Ideal candidates are excited about working for a growing entrepreneurial psychology practice with a diversity commitment.

Qualifications: Experience, Skills and Education:

  • Graduate degree and completion of at least 1000 hours of supervised experience
  • A background of providing treatment to children, adolescents, families, and groups
  • Demonstrated competency in the 4 Essential Criterion for this position: Diversity, Clinical, Educational, and Organizational
  • Ability to work with clients and prospective clients in-person and via telehealth
  • Ability to conduct an effective, warm and clear phone intake for families and individuals seeking therapy services with timely and organized follow up
  • Demonstrated excellence and professionalism in verbal and written communication, including phone skills and presence
  • Effective departmental and interdepartmental communication 
  • Maintenance of confidentiality and HIPAA requirements
  • Personal and/or professional experience with mindfulness practices preferred
  • Knowledge of current research and theory on girls’ and gender development and culturally responsive therapies is desirable
  • Other duties as assigned

General Administrative Skills:

  • Highly organized, effective time-manager, efficient, trustworthy, punctual, adaptable and flexible, ability to prioritize and maintain a positive can-do attitude under stress
  • Effective organizational skills to track a variety of information
  • MS Office: Word, Outlook, Excel, PowerPoint

4 Essential Criterion for Successful Candidates: 

The Institute for Girls’ Development embraces diversity in our staff and in the clients we serve. Please review our 4 Essential Criteria for this position and learn about our Justice, Equity, Diversity and Inclusion Initiative. Bilingual/bi-cultural applicants are encouraged to apply.

Location: Pasadena, CA

Salary: Compensation package includes 9 paid holidays; 10 days paid vacation; 5 sick days; 401K; group health insurance; option for employee paid/pre-tax dental and vision insurance; continuing education stipend, professional membership stipend.

To apply, please email a letter of interest, resume/CV and 3 letters of reference to In the subject line, please note your last name and the position title. For example: Perez Intake Case Manager

We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.